Chapter 12

Chapter 12 - Managing and the Arts + Appendix 12.1 Charting an Arts Management Career
A summary of the key concepts in the chapter

Resources for Managing, Leading and Leveraging Your Impact
How to build (and rebuild) trust, April 2018 (14:57)
Frances Frei TED Talk: "Trust is the foundation for everything we do. But what do we do when it's broken? In an eye-opening talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it -- something she worked on during a recent stint at Uber."
Own Your Behaviours, Master Your Communication, Determine Your Success, January 2017 (18:30)
Louise Evans – TEDxGenova: "This speech is a call to action. We spend about eighty percent of our day at work, the rest is at home. If we have a bad day at work, we are likely to take that negativity home with us and vice versa. It is of paramount importance that we create healthy environments in the spaces that most affect our lives by giving our best and receiving the like in return."
Why There's So Much Conflict at Work and What You Can Do to Fix It, January 2018 (15:14)
Liz Kislik, TEDxBaylorSchool: "We usually think of conflict as something that happens between people, so when there's conflict at work, we tend to blame the people involved and expect them to straighten things out. But people are just the part of the story that's easiest to see, according to Liz Kislik, a management consultant and business coach."
What the Pros Know About Public Speaking, December 2018 (11:36)
This short video by Matt Abrahams, Lecturer in Organizational Behavior, Stanford University, provides helpful insights for students and good reminders for managers and leaders on how to be an effective public speaker.
Here is a sampling of a few of the many available podcasts about topics in arts, culture, and management. Here, for example, is a directory of podcasts by cultural nonprofits:
Art Education Radio – A Podcast for Art Teachers
The Art of Education University - Imagine… a university built by art teachers, exclusively for art teachers.
Arts Management and Technology Lab, Tech in the Arts
Master of Arts Management program in Heinz College at Carnegie Mellon University
Broadway Backstage
This documentary-style podcast explores how a show evolves from idea to full production.
Michigan State University's Arts, Cultural Management & Museum Studies Program
"Each semester, students in Michigan State University's Arts, Cultural Management, and Museum Studies marketing and PR course explore stories from industry professionals across arts and culture and produce a podcast season. This series is part of a class assignment created by students as part of a learning experience requirement."
Museum Archipelago
"Taking a broad definition of museums, host Ian Elsner brings you to different museum spaces around the world, dives deep into institutional problems, and introduces you to the people working to fix them. Each episode is never longer than 15 minutes."
National Endowment for the Arts Podcasts (NEA)
Management Styles, Models. Functions and Strategies
Analytic Approaches
Three Qualities of an Analytical Leader

Why Data Analytics Matter for Nonprofits

System Approaches
Organizations as open systems – Understanding Society

Adaptive Approaches
What is adaptive leadership?

Multiple Resources for Adaptive Management Practices
Adaptive management – “learning by doing”

Recap of Mintzberg on Managing by James T. Brown
"Mintzberg sees managing as influencing action; that is, helping organizations and units get things done. His model describes three planes that represent where managing takes place: the information plane, the people plane, and the action plane."

Autocratic, democratic, and laissez-fair


Directive or Coercive, Authoritative or Visionary, Affiliative, Participative or Democratic, Pacesetting, and Coaching


Democratic, Consulting, Directive, Achiever

Management Style: The Ultimate Guide to What each Style Means


Servant Leader- Seton Hall University, NJ

The Greenleaf Center for Servant Leadership is an international nonprofit organization whose mission is "to advance the awareness, understanding and practice of servant leadership by individuals and organizations."


Process Management

The Encyclopedia of Management has a concise history and overview of process management.

Process Management


HR Management

5 Human Resources Models Every HR Practitioner Should Know

This website gives an overview of HR models not covered in this book. Of the five, the "8-box model by Paul Boselie" and the "Harvard Framework for HRM" contain elements aligned with the HR processes used in an arts organization.


Open System

The Encyclopedia of Management has a good overview of the open-system theory

Organizational Theory – Open Model


Contingency System

The Business Professor website has a summary of the features associated with contingency systems of management - Contingency Approach or Situational Approach to Management - Explained

From Fayol's Mechanistic to Today's Organic Functions of Management

This sixteen-page PDF provides an overview of the evolution of the concepts that underpin management functions. McNamara details how today's organic management functions work. He touches on planning, organizing, leading, and controlling using a new set of organic management functions.

Source: Fayol's Mechanistic to Today's Organic Functions of Management by Daniel E. McNamara, University of St. Thomas, USA, American Journal of Business Education, 2009.   


Mental Models - The Farman Street blog post on mental models offers a comprehensive view of the topic.

Mental Models: The Best Way to Make Intelligent Decisions (100 Models Explained)  

Conundrums: The conundrums of being a new manager  

The Conundrum of Confidence: Learning to be confident presents a conundrum: How are you supposed to be confident when you have nothing to feel confident about?  

Staffing Strategy in the Future? PeoplePerHour – Businesses post a project, and the company's AI system matches potential freelancers with the organization's needs.

Staffing of small nonprofit organizations: A model for retaining employees
Journal of Innovation & Knowledge, Volume 6, Issue 1, January–March 2021, Pages 50-57.
Abstract: "This study explores the different ways these NPOs attract employees, the types of incentives or benefits offered, and what can help retain employees once they are hired." Note: Small nonprofits studied in this article were categorized as having revenue between $100,000 to $250,000.]

10 Ways to Definitely Burn Out as a Nonprofit Employee
By Tatiana Morand, June 2020
"Faced with limited budgets, small staff teams and often stagnant salaries, nonprofit employees face unique challenges when it comes to finding (and maintaining) work-life balance and avoiding burnout."

How to Survive an Imperfect Nonprofit Culture
By Claire Axelrad, Bloomerang
"I'm concerned so many nonprofits have cultures that can, at best, be described as imperfect. A little flaw here and there is to be expected. And those can be tackled easily. But the worst nonprofits (and there are too many) have cultures so toxic they perpetuate the very ills they seek to redress."
APPENDIX 12.1 Charting an Arts Management Career

[Note: Some of these websites attempt to monetize your search efforts. A few websites offer free information, but others require payment for more enhanced services.]

2022 Nonprofit Salaries Guide: How Much Do Nonprofits Pay Employees?
"Keela [a private business] has created this salary guide to help nonprofits to understand the current salary trends in the sector and the skills that are essential for specific roles and job titles."
In addition to resume and cover letter resources that may be associated with the student services offered by a university, there are many online services you can explore. Here are three that offer free or paid services.

CareerOneStop – This site is sponsored by the U.S. Department of Labor, Employment and Training Administration

Canva - Land your dream job with captivating CVs you can professionally customize to reflect your true potential with Canva's free resume templates and easy-to-use design editor. – Cover letter and resume advice

Novoresume - How to Make a Resume in 2022 [Includes tips for creating a CV]
Link to pricing information:
See Table 12.3 on page 530 for a list of job posting websites

Americans for the Arts Internships

"Be Part of the Work to Ensure Access to the Arts and Arts Education for All Americans."

ArtsJournal (See AJ Classifieds)
ArtsJournal Home

Association of Art Museum Curators – Internships and Fellowships

Clegg Internships
The wide range of internship opportunities can be narrowed through the Keyword and City, State search filters.

National Endowment for the Arts – Volunteer Internship Opportunities

National Gallery of Art: Internships and Fellowships - Washington, DC